A long empty meeting table with chairs around it

When a Senior Person Will Not Read It

A senior stakeholder won't read the doc. Three reasons — no time, no trust, no incentive — each with its own repair, and the paragraph that fits in a message.

A clear glass hourglass with sand running through it

Asking for a Reply by Thursday

Asking for feedback by a deadline only works if something happens when it passes. The ask sentence, four worked versions, and what silence is allowed to mean.

An orange warning beacon mounted on the roof of a construction vehicle

Reporting Red Before Anyone Asks

The update that says a project is at risk, written before anyone asked — with the ask that makes it act, and the sentence most people delete out of fear.